Douglas Peterson

1511 Hillside Lane
McHenry, IL 60051

Voice/Message 815-344-3573

Cell 815-382-1880

Email: dougp1959@yahoo.com

Employment Objective:

A new challenge where I'll be given the tools to learn, lead and teach others. Also to be given the flexibility and empowerment to improve my team members and myself.

Employment History:

Feb. 01 - Present

Walgreens Corporation/font>
Deerfield, IL
Title: Senior UNIX Systems Administrator
ResponsibilitiesSenior Unix Systems Administrator in the Walgreens Enterprise System Architecture Group
Accomplishments:
• Senior level Unix Systems Administration working on HP, Sun and IBM Hardware.
• Project Management over two major projects. One involving the rollout of Legato/EMC Networker. The other, to evaluate systems management tools.
• Participated in several Disaster recovery tests involving AIX and Solaris servers.
• Several server builds and implementations of Sun Solaris and IBM AIX servers
• General Solaris and AIX Unix Systems Admin tasks and shell scripting.

Sep. 97 - Nov. 00

CTG (Computer Task Group) contracted out to IBM SDC Midwest (Service Delivery Center)
Schaumburg, IL
Title: UNIX Systems Administrator
Responsibilities (First Project): Consultant under contract to IBM Global Services Network Services working with AIX 4.X UNIX and Netscape Enterprise Server in support of Integrion's Internet Banking Project.
Responsibilities (Second Project): Consultant under contract to IBM Global Services working with NCR UNIX on Sears Roebuck and Co. SPRS Project (Strategic Performance Reporting System, Assortment Planning Project and LCI Project) AIX 4.X UNIX on IBM RS6000 Servers. NCR MP-RAS UNIX on NCR5100M & 5200M Servers.
Accomplishments:
• Senior level Unix Systems Administration
• Wrote a whole suite of shell programs that covered a wide range of tasks
• Informix.
• BMC Patrol Monitoring.
• Tivoli Monitoring
• Perform system monitoring and performance tuning.
• Ground up installations of Sun Solaris 2.X.
• Networking TCP/IP, NFS, NIS, Automounter.
• Worked with 100+ instances of Netscape Enterprise Server.
• Working with IBM's MQ messaging software.
• Wrote a menu driven interface to facilitate rapid response to problems.
• Designed coded and maintained an Intranet page for the support team and help desk.
• Worked closely with MVS and other key personnel troubleshooting MQ and Netscape Enterprise Server related issues..

Oct. 94 - Sep. 97

Alternative Resources Corporation/ Electronic Data Systems
Lake Forest, IL
Title: Advanced Systems Engineer
Responsibilities: Advanced Systems Engineer/UNIX administration. Administration on the following platforms:
• HP 9000/ K Class/ H Class
• NCR 3450
• NCR 3000
• Compaq Proliant 5000R
• Compaq System Pro
• AT&T Star Station
Accomplishments:
• Ground up installations of HP-UX 9.04, NCR UNIX SVR4, SCO UNIX 3.2v4.2, SCO UNIX OpenServer 5.x.
• Operating system upgrades performed on HP-UX (9.04 - 10.01), NCR and SCO UNIX.
• Two successful Disaster Recovery Tests of an HP9000/H Class running HP-UX 9.04.
• Tests performed at Comdisco Recovery Centers in Carlstadt, NJ and Wood Dale, IL.
• Networking TCP/IP, NFS, NIS, communications, e-mail and UUCP configuration.
• Monitor Sybase 10, Informix On-Line 4.x - 5.x, Informix SE 4.x - 7.x.
• Multiple installs and custom configuration of X11R6 and Motif .
• Perform system monitoring and performance tuning.
• Write shell scripts.
• INTERNET guru.
• Web page design.
• HTML coding.
• Enterprise wide rollout of CTAR UNIX backup software.
• Maintain UNIX systems security
• Port UNIX applications to various platforms.

April 90 - Oct. 94

Mark Williams Company
Northbrook, IL
Title: UNIX System Administrator - Tech Support Supervisor
Responsibilities: Performed system administration functions and supervised the Technical Support Department.
Accomplishments:
• Supervised the help desk.
• Performed operating system installations and upgrades.
• Multiple installs and configurations of X11R5.
• Performance testing and monitoring.
• Email, communication and UUCP configuration and troubleshooting.
• Install UNIX applications.
• Write shell scripts.
• Port UNIX and X-Windows applications.
• INTERNET guru.
• Troubleshooted all aspects of operating system installation, configuration and fine tuning with customers over the phone.

Oct. 89 - Jan. 90

NEC Technologies
Wood Dale, IL
Title: Customer Support Supervisor.
Responsibilities: Managed and oversaw the Customer Support Department for the 16-bit NEC Turbo Grafix game engine that competed directly with SEGA Genesis. Kept and maintained personnel records, attendance logs, etc. Interacted daily with key departmental heads of staff, including development and marketing.

Aug. 86 - May 89

Mindscape Inc.
Northbrook, IL
Title: Software Technical Support Supervisor.
Responsibilities: Managed the Technical Support Department of a multi-million dollar software development and publishing house.
Accomplishments:
• Supervisory tasks.
• Supported over software titles developed for IBM, Apple IIE, Apple MAC, Commodore and ATARI.
• Interfaced daily with the staff of Quality Control and Software Development in the input and resolution of customer reported software bugs/problems.
• Wrote, published and distributed the weekly Mindscape Technical Support Gazette to Mindscape executives and heads of staff. The Gazette was a key channel of communicating customer problems and feedback regarding Mindscape software.
• Interacted daily with educators, business people and end users in timely problem resolution.

Education:

Accomplishments:· Sun Solaris 7 Systems Administration Part 2, May '99 · Multiple UNIX Computer Based Training Courses · Basics in C Programming, '92 · Self taught in many areas of computer hardware and software · Associate Applied Science, Journalism in 1981.

Other Skills:

Windows 95 disaster recovery, Windows 95, DOS, desktop publishing, WEB site design and implementation, many popular Windows and Windows 95 software programs.

Professional Organizations:

Member of Interex (International Association of Hewlett-Packard Computing Professionals).

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