Douglas Peterson
1511 Hillside Lane
McHenry, IL 60051
Phone: 815-382-1880
Email: dougp59@gmail.com
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Employment Objective:

               1.)  A new challenge where I'll be given the opportunity to learn new skill sets, to leverage existing knowledge and be part of a                     winning team.


Core Competencies:
        • UNIX Systems Administration in a High Capacity High Availability Enterprise UNIX environment.
        • Project Management and collaboration.
        • Excellent problem solving skills.
        • UNIX Disaster Recovery planning, documentation and recovery expert.

Employment History:
Feb. 01 - Present

      Walgreen's Corporation
      Lincolnshire, IL
      Title:       Senior UNIX Systems Administrator
      Responsibilities:       Senior Unix Systems Administrator.
      Accomplishments:

        • Senior level Unix Systems Administration working on Solaris (8, 9 and 10), Linux (Red Hat Enterpise Server and Suse) and VMware in a High Capacity High Availability Environment.
        • Server Virtualization and migration projects moving from Solaris to VMware or SUN Containters.
        • Project Management involving EMC Networker, server virtualization, new server builds and re-host projects.
        • Work closely with Database, Operations and off-shore staff.
        • Proficient in Veritas Storage Foundation and SAN disk management.
        • UNIX Disaster Recovery planning, documentation and implementation during over 2 dozen tests.
        • Performance tuning and monitoring.
        • Patch maintenance (SUN and Linux), change management and ticket resolution (Remedy).
        • Numerous Solaris, Veritas, Project Management and EMC classes and certifications.
        • Support remote servers at Distribution centers and stores.
        • Dozens of UNIX shell scripts including 'watchdog', used Enterpise wide for systems monitoring and alerting.

Sep. 97 - Nov. 00

      CTG (Computer Task Group) contracted out to IBM Global Services
      Schaumburg, IL
      Title:       UNIX Systems Administrator
      Responsibilities      : UNIX Systems Administration for IBM and Sears Roebuck and Co.
      Accomplishments:

        • Senior level Unix Systems Administration on NCR and AIX UNIX platforms working on the Sears Contract.
        • All aspects of Systems Administration, including performance tuning and evaluation, server re-hosting, daily ticket queue remediation in a high capacity environment.
        • Worked closed with Operations, Database and Developer staff.
        • Disaster Recovery testing.
        • BMC Patrol Monitoring.
        • Authored a webpage for testing IBM MQ series connections.

Oct. 94 - Sep. 97

      Electronic Data Systems
      Lake Forest, IL
      Title:       Advanced Systems Engineer
      Responsibilities:       Advanced Systems Engineer/UNIX administration. Administration.
      Accomplishments:

        • UNIX Systems Administration on HP-UX, NCR and SCO for EDS Customer Moore Business Forms.
        • Worked closely with operations staff, database team and Disaster Recovery manager to insure systems maintained optimal performance.
        • Developed shell scripts to help automate tasks.

April 90 - Oct. 94

      Mark Williams Company
      Northbrook, IL
      Title:       UNIX System Administrator - Tech Support Supervisor
      Responsibilities:       Performed system administration functions and supervised the Technical       Support Department.
      Accomplishments:

        • Managed the call center for technical phone support for the company.  Supervised 3 individuals.
        • Performed sytem test builds and worked closely with developers to insure QA of various aspects of the sofware being developed.

Oct. 89 - Jan. 90

      NEC Technologies
      Wood Dale, IL
      Responsibilities: Managed the 2nd shift tech. support staff
      Accomplishments:

        • Oversaw a team of 25 individuals.

Aug. 86 - May 89

      Mindscape Inc.
      Northbrook, IL
      Title:  Tech Support Manager
      Responsibilities:       Managed the tech. support call center.
      Accomplishments:

        • Efficient handling of telephone technical support calls in regards to the numerous software titles published by Mindscape.
        • Supervised two other individuals.
        • Wrote a weekly newsletter encapsulating the weeks call coverage and trends.

Education:

      Accomplishments:

        • Multiple Sun Solaris, EMC Networker, Symantec Veritas Courses.
        • Project Management courses.
        • Multiple UNIX Computer Based Training Courses.
        • Basics in C Programming, '92.
        • Self taught in many areas of computer hardware and software.
        • Associate Applied Science, Journalism in 1981.

Other Skills:

        • WEB site design and implementation.