Douglas Peterson

1511 Hillside Lane

McHenry, IL 60051

815-382-1880

Email: dougp59 at gmail.com

Current Status: Actively exploring options

(Walgreens is actively exploring outsourcing)

 

Employment Objective:

 

                  A new challenge where I'll be given the tools to learn, lead and teach others. Also to be given the flexibility and empowerment to improve my team members and myself.

 

Employment History:

Feb. 01 - Present

 

                        Walgreens Corporation

                        Lincolnshire, IL

                        Title: Senior UNIX Systems Administrator

                        Responsibilities: Senior Unix Systems Administrator in the Wellarch UNIX Systems

Support group.

                        Accomplishments:

  1. ·1Senior level Unix Systems Administration working on Solaris, Linux and AIX. 

  2. ·2Multiple server builds (mainly SUN, some Linux and AIX). 

  3. ·3On-going Project manager of the EMC Networker project.  Oversaw the rollout to 400+ servers. 

  4. ·4Project also included extensive TAN architecture work. 

  5. ·5All aspects of UNIX Disaster Recovery Planning, Documentation and Implementation. 

  6. ·6Over 1 dozen Disaster Recovery tests successfully completed on-site at the IBM Schaumburg BCS facility. 

  7. ·7Numerous Solaris, Veritas, Project Managerment and EMC Networker training classes completed. 

  8. ·8Implementation of EMC VTL (B2D) rollout and integration into existing architecture. 

  9. ·9Dozens of UNIX shell scripts including a system monitoring script used for the last 8 years extensively across the enterprise. 

 

Sep. 97 - Nov. 00

 

                             CTG (Computer Task Group) contracted out to IBM

SDC Midwest (Service Delivery Center)

                             Schaumburg, IL

                             Title: UNIX Systems Administrator

                        Responsibilities: (First Project): Under contract to IBM Services working with AIX 4.X UNIX and Netscape Enterprise Server in support of Integrion's Internet Banking Project.  (Second Project): Under contract to IBM working with on Sears Roebuck and Co. SPRS Project (Strategic Performance Reporting System, Assortment Planning Project and LCI Project).

                        Accomplishments:

  1. ·10Senior level Unix Systems Administration on AIX and NCR UNIX platforms. 

  2. ·11Wrote a whole suite of shell programs that covered a wide range of tasks 

  3. ·12Informix. 

  4. ·13BMC Patrol Monitoring. 

  5. ·14Tivoli Monitoring 

  6. ·15Perform system monitoring and performance tuning. 

  7. ·16Ground up installations of Sun Solaris 2.X. 

  8. ·17Networking TCP/IP, NFS, NIS, Automounter. 

  9. ·18Worked with 100+ instances of Netscape Enterprise Server. 

  10. ·19Working with IBM's MQ messaging software. 

  11. ·20Wrote a menu driven interface to facilitate rapid response to problems. 

  12. ·21Designed coded and maintained an Intranet page for the support team and help desk. 

  13. ·22Worked closely with MVS and other key personnel troubleshooting MQ and Netscape Enterprise Server related issues.. 

 

Oct. 94 - Sep. 97

 

                              Alternative Resources Corporation/ Electronic Data Systems

                              Lake Forest, IL

                              Title: Advanced Systems Engineer

                        Responsibilities: Advanced Systems Engineer/UNIX administration. Administration on the

following platforms:

  1. ·23HP 9000/ K Class/ H Class 

  2. ·24NCR 3450 

  3. ·25NCR 3000 

  4. ·26Compaq Proliant 5000R 

  5. ·27Compaq System Pro 

  6. ·28AT&T Star Station 

                        Accomplishments:

  1. ·29Ground up installations of HP-UX 9.04, NCR UNIX SVR4, SCO UNIX 3.2v4.2, SCO UNIX OpenServer 5.x. 

  2. ·30Operating system upgrades performed on HP-UX (9.04 - 10.01), NCR and SCO UNIX. 

  3. ·31Two successful Disaster Recovery Tests of an HP9000/H Class running HP-UX 9.04. 

  4. ·32Tests performed at Comdisco Recovery Centers in Carlstadt, NJ and Wood Dale, IL. 

  5. ·33Networking TCP/IP, NFS, NIS, communications, e-mail and UUCP configuration. 

  6. ·34Monitor Sybase 10, Informix On-Line 4.x - 5.x, Informix SE 4.x - 7.x. 

  7. ·35Multiple installs and custom configuration of X11R6 and Motif . 

  8. ·36Perform system monitoring and performance tuning. 

  9. ·37Write shell scripts. 

  10. ·38INTERNET guru. 

  11. ·39Web page design. 

  12. ·40HTML coding. 

  13. ·41Enterprise wide rollout of CTAR UNIX backup software. 

  14. ·42Maintain UNIX systems security 

  15. ·43Port UNIX applications to various platforms. 

 

April 90 - Oct. 94

 

                              Mark Williams Company

                              Northbrook, IL

                              Title: UNIX System Administrator - Tech Support Supervisor

                        Responsibilities: Performed system administration functions and supervised the Technical

Support Department.

                        Accomplishments:

  1. ·44Supervised the help desk. 

  2. ·45Performed operating system installations and upgrades. 

  3. ·46Multiple installs and configurations of X11R5. 

  4. ·47Performance testing and monitoring. 

  5. ·48Email, communication and UUCP configuration and troubleshooting. 

  6. ·49Install UNIX applications. 

  7. ·50Write shell scripts. 

  8. ·51Port UNIX and X-Windows applications. 

  9. ·52INTERNET guru. 

  10. ·53Troubleshooted all aspects of operating system installation, configuration and fine tuning with customers over the phone. 

 

Oct. 89 - Jan. 90

 

                              NEC Technologies

                              Wood Dale, IL

                              Title: Customer Support Supervisor.

                        Responsibilities: Managed and oversaw the Customer Support Department for the 16-bit

NEC Turbo Grafix game engine that competed directly with SEGA Genesis. Kept and

maintained personnel records, attendance logs, etc. Interacted daily with key

departmental heads of staff, including development and marketing.

 

Aug. 86 - May 89

 

                              Mindscape Inc.

                              Northbrook, IL

                              Title: Software Technical Support Supervisor.

                        Responsibilities: Managed the Technical Support Department of a multi-million dollar

software development and publishing house.

                        Accomplishments:

  1. ·54Supervisory tasks. 

  2. ·55Supported over software titles developed for IBM, Apple IIE, Apple MAC, Commodore and ATARI. 

  3. ·56Interfaced daily with the staff of Quality Control and Software Development in the input and resolution of customer reported software bugs/problems. 

  4. ·57Wrote, published and distributed the weekly Mindscape Technical Support Gazette to Mindscape executives and heads of staff. The Gazette was a key channel of communicating customer problems and feedback regarding Mindscape software. 

  5. ·58Interacted daily with educators, business people and end users in timely problem resolution. 

 

Education:

 

                        Accomplishments:

 

Other Skills: